Returns & Exchanges
At SMORE, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely attach it to your package.
- 3.Ship the Package
Drop off your return at any authorized carrier location, ensuring all original tags and protective materials are included inside the box.
- 4.Receive Your Refund
After our warehouse team inspects your returned items, we will process your refund or ship out your exchange within 5-7 business days.
